Brankas Support

Are merchants able to know the drop-off reasons if and when payment fails?

Direct has a comprehensive and evolving status list. Merchants are able to create transaction funnels based on these statuses and analyse conversions.

Our transaction dashboard and Retrieve Transfer endpoint are always up 24/7 for merchants to check transaction statuses.

If you can’t find what you need or need further assistance, contact us.

Did you find this article helpful? Yes No