Brankas Support

Do end users have to log in for every transaction?

For security reasons, end users are required to log in for every transaction. However, Direct has a feature called “Remember me” that allows users to authorize Direct to hash and store their login credentials on the user’s device level. For the subsequent transactions, users can bypass the login credentials altogether and proceed to authorizing transfers. Removing the steps/frictions in transacting.

If users decided to change their password, clear their cookies, or change their device then this feature would not work anymore, until the new credential is remembered again by Direct

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