What is the customer journey after an error/failed transaction?

After a transaction hits an error or failed state, the end users are redirected to the client’s mobile application after a standard one (1) minute. The end users may also opt to click on “Done” to be redirected back to the mobile application immediately.

The URL for this redirection can be defined in the “fail_url” parameter in the body of the checkout request. If “fail_url” was not set in the checkout request, as a default end user will be redirected to the URL set in “return_url”.